State Farm® Insurance Agent Sunny Shields
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Karina Holsapple
September 30, 2024
"Brenda was super helpful! She was patient with me when I was asking many questions and answered all them nicely! Not only that she was sweet! Thank you Brenda!"
"Karina, thank you for your wonderful review! The Sunny Shields State Farm Agent team is pleased to hear Brenda was helpful and patient during your experience. We are happy to learn she was able to answer your questions. We will be sure to pass along your kind words to her! -Sunny"
German Cisneros
September 25, 2024
"Great customer service!!! Jerry is a great employee always helps me with my questions ,problems, or any concerns. Always there to helps me out !! Thanks JERRY !!"
"Hi German Cisneros, thank you for your kind words! The Sunny Shields State Farm Agent team is delighted to learn Jerry has been helpful in addressing your questions, problems, and concerns. We appreciate you choosing us. - Sunny"
Felix Leyva
September 6, 2024
"Bueno trato"
"Hi Felix, thank you for your top-notch review! Our team is thrilled to hear we provided you with budget-friendly coverage options. We are happy to learn we could meet your expectations. We appreciate your feedback. - Sunny Spainsh: Hola Félix, ¡gracias por tu excelente reseña! Nuestro equipo está encantado de saber que le brindamos opciones de cobertura económicas. Nos alegra saber que pudimos cumplir con sus expectativas. Apreciamos sus comentarios. - Soleado "
Alfonso Gonzalez
August 31, 2024
"Switched to State Farm back in May and they have really good customer service! Brenda always helps me pay my monthly bill!"
"Hi Alfonso, thank you for your five-star review! We are glad to hear about your switch to State Farm and thrilled you had a positive customer service experience. Brenda is a fantastic member of our team, and it's amazing to know she's been able to assist you with your insurance needs. We look forward to serving you again soon. - Sunny"
Cristal Herrera
August 30, 2024
"Really helpful my insurance agent moved and i thought i would struggle to find someone to help me the same way and answer all of my questions, but maribel is super helpful she helped me and my daughter fix all issues we were having she was very attentive and call often to give updates"
"Hi Cristal, thank you for sharing your experience! Our team understands how challenging it may be to transition to a new agent, and we are glad to hear Maribel was able to step in and provide the support you needed. It's wonderful to know that she was attentive, kept you informed, and helped resolve the issues you and your daughter were facing. We appreciate your support. - Sunny"
Domonic Boswell
August 29, 2024
"Sunny and her team are Awesome! They bend over backwards to get you the best coverage at the best price. Their customer care doesn't end after the sale like some organizations Sunny and her team continue to check in and foster a great relationship. Aces all around!"
"Hi Domonic, thank you for your fantastic review! Our team is glad to hear we have provided you with top-notch service and ongoing support. We are pleased to learn we were able to assist you in choosing a budget-friendly coverage option. It's our goal to build lasting relationships with our customers, and we're thrilled you have experienced that firsthand. We appreciate your feedback. - Sunny"
Alfonso Sierra
August 9, 2024
"Great customer service friendly staff. Affordable and reliable highly recommended."
"Thank you for the amazing feedback, Alfonso! We are proud to provide our customers with budget-friendly insurance made just for you. Have an amazing day! – Sunny "
Yesi CG
July 11, 2024
"Excelente atención, rápida y muy atentos."
"Hola Yesi, gracias por la reseña de cinco estrellas. Es increíble conocer nuestro servicio cinco estrellas. Esperamos volver a trabajar con usted pronto. - Agente de State Farm de Sunny Shields"
Jasmine Velazquez
June 7, 2024
"Great experience, highly recommend. Andres Jimenez helped us out! Great customer service. Quick and fast as well"
"Hi Jasmine, we appreciate the kind words! We are glad that Andres was able to help you. Our team is happy to hear that you had a great experience, thank you for the positive feedback. – Sunny Shields State Farm Agent"
Michelle Lymann
June 4, 2024
"I have used State Farm through Sunny Shield for YEARS! And they’ve always came through with anything I am needing. Anytime I purchase a new vehicle, or am just needing a copy of my insurance card- Jerry is the man to reach! He’s very efficient, kind, professional, and quick with no errors. Thanks for all your hard work and being “a good neighbor”"
"Hi Michelle, Thank you for your kind words. Our team is happy to learn about your loyalty to us over the years. We are pleased to hear Jerry provided you with efficient and friendly service. Thanks again for choosing us. - Sunny Shields State Farm Agent"
Evelyn Garcia
May 29, 2024
"I was having trouble making an online payment and decided to call an agent for help. Brenda Gonzales answered and she was nothing buy helpful and patient with me. She provided me with all the information I needed and helped me make adjustments to my payment plan. Will recommend her, very friendly and great customer service."
"Hi Evelyn, We appreciate your five-star review. Our team is thrilled to hear Brenda was able to assist you effectively. We are glad to learn she was friendly, helpful, and patient. Thank you for recommending her. - Sunny Shields State Farm Agent"
Blanca Camacho
May 28, 2024
"Muy buen lugar, trato amable"
"Hola Blanca, gracias por tomarte un momento para compartir tu experiencia con nosotros. Nuestro equipo está feliz de saber que le hemos brindado un servicio amigable. Vuelva a visitarnos pronto. - Agente de State Farm de Sunny Shields Hi Blanca, thank you for taking a moment to share your experience with us. Our team is happy to learn we have provided you with friendly service. Please visit us again soon. - Sunny Shields State Farm Agent "
Travis Yochum
April 29, 2024
"Great experience and highly recommend! Marivel helped me get a home owners policy on my new home and worked with my out of state agent to transfer my auto policy. Seamless experience!"
"Hi Travis, Thank you for your five-star review. Our team is glad to learn Marivel assisted you with home and auto coverage. Thanks again for your recommendation. - Sunny Shields State Farm Agent "
Adrian Cortez
April 24, 2024
"Excelente servicio. Muchas gracias por asegurar mis vehículos y apartamento."
"Hi Adrian, The Sunny Shields State Farm Agent team appreciate your five-star review. We are happy to hear we assisted you with coverage. Thank you for your support. - Sunny Shields State Farm Agent Hola Adrian, El equipo de agentes de State Farm de Sunny Shields agradece tu reseña de cinco estrellas. Nos alegra saber que le ayudamos con la cobertura. Gracias por tu apoyo. - Agente de State Farm de Sunny Shields"
Emily Cadamagnani
April 16, 2024
"Maribel in Sunny’s office is the most helpful and kind person! She is wonderful!!"
"Hi Emily, thank you for your nice words about Maribel. We will be sure to deliver your comments to her. Our team appreciates you choosing us for your insurance needs. - Sunny Shields State Farm Agent"
fernando briseno
April 11, 2024
"Yo tuve una mala experiencia con ésta oficina yo duré tres años con ellos todo muy bien este mes de abril del 2024 me cancelaron mí póliza de los carros porque según ellos una sobrina mía vivió allí con nosotros en nuestra casa y compró una póliza para su carro y puso mi dirección bueno de eso yá hace como dos años pues hoy en este mes de abril del 2024 como digo me cancelaron mí póliza de los carros como me di cuenta es porque no me mandaron mis tarjetas de identidad y no me cobraron lo de los carros nomás La casa fui ala oficina para hablar con ellos no me pudieron explicar nada porque me la cancelaron nomás me que mi sobrina que vivía ahí con nosotros y les pregunté mi sobrina ya no vive ahí con nosotros además ella no estaba incluida en la póliza de nosotros yo y anduvimos en los"
"Hi Fernando, we regret to learn that your experience with us did not live up to your expectations. Please accept our sincerest apologies for the inconvenience you may have faced. The Sunny Shields State Farm Agent team aims to deliver five-star service and we clearly did not achieve this during your interaction. Please reach out to our office at your earliest convenience to discuss your experience in further detail. - Sunny Shields State Farm Agent "
Roberto Parra
March 27, 2024
"My family and I have been customers for several of years now and the customer service is great! Jerry is always very professional and willing to help, every time I reach out he is there to help, offering top notch service!"
"Hi Mr. Parra, thank you for you and your family's loyalty to our office. Our team is thrilled to learn Jerry has exceeded your expectations. We appreciate your positive feedback. - Sunny Shields State Farm Agent"
Liz DS
March 17, 2024
"I’ve joined since 2 years ago don’t really like it. They take forever to answer phones. When they do they don’t really help. They can’t really help. Pricing is not friendly towards younger individuals. The agent is always busy."
"Hi Liz, The Sunny Shields State Farm Agent team is genuinely sorry that your experience over the past two years hasn't met your expectations. We strive to provide excellent customer service and are sorry to hear this was not your experience with us. We would appreciate the opportunity to discuss your concerns further and see how we could improve your experience next time. Please contact our office during business hours to discuss this issue. - Sunny Shields State Farm Agent Thank You, Sunny"
Marisol Flores
January 5, 2024
"Recently decided to change my home insurance from Farmers to State Farm. I had a great experience and Andrea was great at responding to my questions in a very professional and timely manner."
"Hi Marisol, the Sunny Shields State Farm team is delighted to hear about your positive experience with us. We appreciate your feedback and hope to serve you again soon. - Sunny Shields"
Ed Alvidrez
December 20, 2023
"Sunny Shields State Farm staff is Awesome..Maribel in particular is my Go To person..answered all my questions and concerns after my accident...I've been with State Farm for over 20 years and will continue to be."
"Hi Ed, I am thrilled to hear that the team and I are awesome. We are so thankful to have you as our customer. I am happy to learn your questions were answered. We hope to welcome you back soon. -Sunny Shields "
Rudy Flores
December 19, 2023
"Very attentive state farm office, Sunny, Andrea, Jerry have been very helpful."
"Reviews like this make our day, Rudy. I am overjoyed to learn that the team and I were very helpful and attentive during your customer experience. I will deliver your compliments to the rest of the team. Thank you for choosing my office. - Sunny Shields"
Carlos Gamboa
December 8, 2023
"Good..great"
"Hi Carlos, thanks so much for your five-star review. I am thrilled to hear about your good experience at my office. The State Farm team and I are here to help our good neighbors. We will continue to work hard to maintain this top standard of service. Thanks again for choosing State Farm. - Sunny Shields"
Adrian Patterson
December 8, 2023
"Andrea Drusina has been of prodigious help and undoubtedly cares about extending her knowledge towards those, such as myself, who seek assistance. Consequently, I fervently recommend her to my family and friends, as I am unequivocally vehement that they too will benefit from her proficiency and amiability."
"Hi Adrian, I am glad to hear that Andrea Drusina has been a big help during your experience at my office. I am excited to hear that you recommend us to your family and friends. The State Farm team and I are incredibly grateful to have a customer like you. We can't wait to welcome you back and provide you with an even better experience next time. - Sunny Shields"
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November 29, 2023
"Thank you for such great service! Andrea was very helpful and friendly. I will gladly recommend you to friends and family."
"Thank you for your feedback and recommendation. It makes us incredibly happy to know that we're able to help you. I am glad to hear that Andrea was helpful during your customer service. It has been a pleasure serving you, and I look forward to working with you in the future! Please visit us again soon. - Sunny Shields"
Rick Mjk
November 28, 2023
"👍"
"Thank you!"