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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karina Holsapple

Karina Holsapple

September 30, 2024

5  out of  5
rating by Karina Holsapple
"Brenda was super helpful! She was patient with me when I was asking many questions and answered all them nicely! Not only that she was sweet! Thank you Brenda!"
We responded:
"Karina, thank you for your wonderful review! The Sunny Shields State Farm Agent team is pleased to hear Brenda was helpful and patient during your experience. We are happy to learn she was able to answer your questions. We will be sure to pass along your kind words to her! -Sunny"
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German Cisneros

September 25, 2024

5  out of  5
rating by German Cisneros
"Great customer service!!! Jerry is a great employee always helps me with my questions ,problems, or any concerns. Always there to helps me out !! Thanks JERRY !!"
We responded:
"Hi German Cisneros, thank you for your kind words! The Sunny Shields State Farm Agent team is delighted to learn Jerry has been helpful in addressing your questions, problems, and concerns. We appreciate you choosing us. - Sunny"
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Felix Leyva

September 6, 2024

5  out of  5
rating by Felix Leyva
"Bueno trato"
We responded:
"Hi Felix, thank you for your top-notch review! Our team is thrilled to hear we provided you with budget-friendly coverage options. We are happy to learn we could meet your expectations. We appreciate your feedback. - Sunny Spainsh: Hola Félix, ¡gracias por tu excelente reseña! Nuestro equipo está encantado de saber que le brindamos opciones de cobertura económicas. Nos alegra saber que pudimos cumplir con sus expectativas. Apreciamos sus comentarios. - Soleado "
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Alfonso Gonzalez

August 31, 2024

5  out of  5
rating by Alfonso Gonzalez
"Switched to State Farm back in May and they have really good customer service! Brenda always helps me pay my monthly bill!"
We responded:
"Hi Alfonso, thank you for your five-star review! We are glad to hear about your switch to State Farm and thrilled you had a positive customer service experience. Brenda is a fantastic member of our team, and it's amazing to know she's been able to assist you with your insurance needs. We look forward to serving you again soon. - Sunny"
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Cristal Herrera

August 30, 2024

5  out of  5
rating by Cristal Herrera
"Really helpful my insurance agent moved and i thought i would struggle to find someone to help me the same way and answer all of my questions, but maribel is super helpful she helped me and my daughter fix all issues we were having she was very attentive and call often to give updates"
We responded:
"Hi Cristal, thank you for sharing your experience! Our team understands how challenging it may be to transition to a new agent, and we are glad to hear Maribel was able to step in and provide the support you needed. It's wonderful to know that she was attentive, kept you informed, and helped resolve the issues you and your daughter were facing. We appreciate your support. - Sunny"
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Domonic Boswell

August 29, 2024

5  out of  5
rating by Domonic Boswell
"Sunny and her team are Awesome! They bend over backwards to get you the best coverage at the best price. Their customer care doesn't end after the sale like some organizations Sunny and her team continue to check in and foster a great relationship. Aces all around!"
We responded:
"Hi Domonic, thank you for your fantastic review! Our team is glad to hear we have provided you with top-notch service and ongoing support. We are pleased to learn we were able to assist you in choosing a budget-friendly coverage option. It's our goal to build lasting relationships with our customers, and we're thrilled you have experienced that firsthand. We appreciate your feedback. - Sunny"
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Alfonso Sierra

August 9, 2024

5  out of  5
rating by Alfonso Sierra
"Great customer service friendly staff. Affordable and reliable highly recommended."
We responded:
"Thank you for the amazing feedback, Alfonso! We are proud to provide our customers with budget-friendly insurance made just for you. Have an amazing day! – Sunny "
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Yesi CG

July 11, 2024

5  out of  5
rating by Yesi CG
"Excelente atención, rápida y muy atentos."
We responded:
"Hola Yesi, gracias por la reseña de cinco estrellas. Es increíble conocer nuestro servicio cinco estrellas. Esperamos volver a trabajar con usted pronto. - Agente de State Farm de Sunny Shields"
Profile photo of Jasmine Velazquez

Jasmine Velazquez

June 7, 2024

5  out of  5
rating by Jasmine Velazquez
"Great experience, highly recommend. Andres Jimenez helped us out! Great customer service. Quick and fast as well"
We responded:
"Hi Jasmine, we appreciate the kind words! We are glad that Andres was able to help you. Our team is happy to hear that you had a great experience, thank you for the positive feedback. – Sunny Shields State Farm Agent"
Profile photo of Michelle Lymann

Michelle Lymann

June 4, 2024

5  out of  5
rating by Michelle Lymann
"I have used State Farm through Sunny Shield for YEARS! And they’ve always came through with anything I am needing. Anytime I purchase a new vehicle, or am just needing a copy of my insurance card- Jerry is the man to reach! He’s very efficient, kind, professional, and quick with no errors. Thanks for all your hard work and being “a good neighbor”"
We responded:
"Hi Michelle, Thank you for your kind words. Our team is happy to learn about your loyalty to us over the years. We are pleased to hear Jerry provided you with efficient and friendly service. Thanks again for choosing us. - Sunny Shields State Farm Agent"
Profile photo of Evelyn Garcia

Evelyn Garcia

May 29, 2024

5  out of  5
rating by Evelyn Garcia
"I was having trouble making an online payment and decided to call an agent for help. Brenda Gonzales answered and she was nothing buy helpful and patient with me. She provided me with all the information I needed and helped me make adjustments to my payment plan. Will recommend her, very friendly and great customer service."
We responded:
"Hi Evelyn, We appreciate your five-star review. Our team is thrilled to hear Brenda was able to assist you effectively. We are glad to learn she was friendly, helpful, and patient. Thank you for recommending her. - Sunny Shields State Farm Agent"
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Blanca Camacho

May 28, 2024

5  out of  5
rating by Blanca Camacho
"Muy buen lugar, trato amable"
We responded:
"Hola Blanca, gracias por tomarte un momento para compartir tu experiencia con nosotros. Nuestro equipo está feliz de saber que le hemos brindado un servicio amigable. Vuelva a visitarnos pronto. - Agente de State Farm de Sunny Shields Hi Blanca, thank you for taking a moment to share your experience with us. Our team is happy to learn we have provided you with friendly service. Please visit us again soon. - Sunny Shields State Farm Agent "
Profile photo of Travis Yochum

Travis Yochum

April 29, 2024

5  out of  5
rating by Travis Yochum
"Great experience and highly recommend! Marivel helped me get a home owners policy on my new home and worked with my out of state agent to transfer my auto policy. Seamless experience!"
We responded:
"Hi Travis, Thank you for your five-star review. Our team is glad to learn Marivel assisted you with home and auto coverage. Thanks again for your recommendation. - Sunny Shields State Farm Agent "
Profile photo of Adrian Cortez

Adrian Cortez

April 24, 2024

5  out of  5
rating by Adrian Cortez
"Excelente servicio. Muchas gracias por asegurar mis vehículos y apartamento."
We responded:
"Hi Adrian, The Sunny Shields State Farm Agent team appreciate your five-star review. We are happy to hear we assisted you with coverage. Thank you for your support. - Sunny Shields State Farm Agent Hola Adrian, El equipo de agentes de State Farm de Sunny Shields agradece tu reseña de cinco estrellas. Nos alegra saber que le ayudamos con la cobertura. Gracias por tu apoyo. - Agente de State Farm de Sunny Shields"
Profile photo of Emily Cadamagnani

Emily Cadamagnani

April 16, 2024

5  out of  5
rating by Emily Cadamagnani
"Maribel in Sunny’s office is the most helpful and kind person! She is wonderful!!"
We responded:
"Hi Emily, thank you for your nice words about Maribel. We will be sure to deliver your comments to her. Our team appreciates you choosing us for your insurance needs. - Sunny Shields State Farm Agent"
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fernando briseno

April 11, 2024

1  out of  5
rating by fernando briseno
"Yo tuve una mala experiencia con ésta oficina yo duré tres años con ellos todo muy bien este mes de abril del 2024 me cancelaron mí póliza de los carros porque según ellos una sobrina mía vivió allí con nosotros en nuestra casa y compró una póliza para su carro y puso mi dirección bueno de eso yá hace como dos años pues hoy en este mes de abril del 2024 como digo me cancelaron mí póliza de los carros como me di cuenta es porque no me mandaron mis tarjetas de identidad y no me cobraron lo de los carros nomás La casa fui ala oficina para hablar con ellos no me pudieron explicar nada porque me la cancelaron nomás me que mi sobrina que vivía ahí con nosotros y les pregunté mi sobrina ya no vive ahí con nosotros además ella no estaba incluida en la póliza de nosotros yo y anduvimos en los"
We responded:
"Hi Fernando, we regret to learn that your experience with us did not live up to your expectations. Please accept our sincerest apologies for the inconvenience you may have faced. The Sunny Shields State Farm Agent team aims to deliver five-star service and we clearly did not achieve this during your interaction. Please reach out to our office at your earliest convenience to discuss your experience in further detail. - Sunny Shields State Farm Agent "
Profile photo of Roberto Parra

Roberto Parra

March 27, 2024

5  out of  5
rating by Roberto Parra
"My family and I have been customers for several of years now and the customer service is great! Jerry is always very professional and willing to help, every time I reach out he is there to help, offering top notch service!"
We responded:
"Hi Mr. Parra, thank you for you and your family's loyalty to our office. Our team is thrilled to learn Jerry has exceeded your expectations. We appreciate your positive feedback. - Sunny Shields State Farm Agent"
Profile photo of Liz DS

Liz DS

March 17, 2024

2  out of  5
rating by Liz DS
"I’ve joined since 2 years ago don’t really like it. They take forever to answer phones. When they do they don’t really help. They can’t really help. Pricing is not friendly towards younger individuals. The agent is always busy."
We responded:
"Hi Liz, The Sunny Shields State Farm Agent team is genuinely sorry that your experience over the past two years hasn't met your expectations. We strive to provide excellent customer service and are sorry to hear this was not your experience with us. We would appreciate the opportunity to discuss your concerns further and see how we could improve your experience next time. Please contact our office during business hours to discuss this issue. - Sunny Shields State Farm Agent Thank You, Sunny"
Profile photo of Marisol Flores

Marisol Flores

January 5, 2024

5  out of  5
rating by Marisol Flores
"Recently decided to change my home insurance from Farmers to State Farm. I had a great experience and Andrea was great at responding to my questions in a very professional and timely manner."
We responded:
"Hi Marisol, the Sunny Shields State Farm team is delighted to hear about your positive experience with us. We appreciate your feedback and hope to serve you again soon. - Sunny Shields"
Profile photo of Ed Alvidrez

Ed Alvidrez

December 20, 2023

5  out of  5
rating by Ed Alvidrez
"Sunny Shields State Farm staff is Awesome..Maribel in particular is my Go To person..answered all my questions and concerns after my accident...I've been with State Farm for over 20 years and will continue to be."
We responded:
"Hi Ed, I am thrilled to hear that the team and I are awesome. We are so thankful to have you as our customer. I am happy to learn your questions were answered. We hope to welcome you back soon. -Sunny Shields "
Profile photo of Rudy Flores

Rudy Flores

December 19, 2023

5  out of  5
rating by Rudy Flores
"Very attentive state farm office, Sunny, Andrea, Jerry have been very helpful."
We responded:
"Reviews like this make our day, Rudy. I am overjoyed to learn that the team and I were very helpful and attentive during your customer experience. I will deliver your compliments to the rest of the team. Thank you for choosing my office. - Sunny Shields"
Profile photo of Carlos Gamboa

Carlos Gamboa

December 8, 2023

5  out of  5
rating by Carlos Gamboa
"Good..great"
We responded:
"Hi Carlos, thanks so much for your five-star review. I am thrilled to hear about your good experience at my office. The State Farm team and I are here to help our good neighbors. We will continue to work hard to maintain this top standard of service. Thanks again for choosing State Farm. - Sunny Shields"
Profile photo of Adrian Patterson

Adrian Patterson

December 8, 2023

5  out of  5
rating by Adrian Patterson
"Andrea Drusina has been of prodigious help and undoubtedly cares about extending her knowledge towards those, such as myself, who seek assistance. Consequently, I fervently recommend her to my family and friends, as I am unequivocally vehement that they too will benefit from her proficiency and amiability."
We responded:
"Hi Adrian, I am glad to hear that Andrea Drusina has been a big help during your experience at my office. I am excited to hear that you recommend us to your family and friends. The State Farm team and I are incredibly grateful to have a customer like you. We can't wait to welcome you back and provide you with an even better experience next time. - Sunny Shields"
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A

November 29, 2023

5  out of  5
rating by A
"Thank you for such great service! Andrea was very helpful and friendly. I will gladly recommend you to friends and family."
We responded:
"Thank you for your feedback and recommendation. It makes us incredibly happy to know that we're able to help you. I am glad to hear that Andrea was helpful during your customer service. It has been a pleasure serving you, and I look forward to working with you in the future! Please visit us again soon. - Sunny Shields"
Profile photo of Rick Mjk

Rick Mjk

November 28, 2023

5  out of  5
rating by Rick Mjk
"👍"
We responded:
"Thank you!"