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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maribel Simpson

Maribel Simpson

July 15, 2026

5  out of  5
rating by Maribel Simpson
"I been with this office for more than 10 years. Good customer service. Jerry Gutirrez is always very helpful and nice."
Profile photo of Cassandra Romo

Cassandra Romo

July 10, 2026

5  out of  5
rating by Cassandra Romo
"I stopped by to get a quote and I was greeted by Marivel. She was very friendly and professional and explained everything very thoroughly. I recommend this place!"
We responded:
"Thank you for the wonderful review! It means so much to our State Farm team to know we’re helping neighbors feel protected and cared for.

Sunny Shields - State Farm Insurance Agent"
Profile photo of Michael Duchouquette

Michael Duchouquette

July 7, 2026

5  out of  5
rating by Michael Duchouquette
"Fast, Competitive, and Convenient Service are just a few of the outstanding qualities of this office. It makes insurance a whole lot easier when you have it handled by Sunny."
We responded:
"Thank you, Michael! Your review means a lot to us. We're glad we could help and we're here whenever you need us!

Sunny Shields - State Farm Insurance Agent"
Profile photo of Araceli De La Torre

Araceli De La Torre

June 30, 2026

5  out of  5
rating by Araceli De La Torre
"Me fui mui satisfecha del servicio conAnres"
We responded:
"¡Hola! Muchas gracias por estas palabras. Nos hace muy feliz tenerla como parte de nuestra oficina. Estamos aquí para asistirla.

Gracias,
Sunny Shields. "
Profile photo of Sonia Valles

Sonia Valles

June 24, 2026

5  out of  5
rating by Sonia Valles
"Professional and efficiency… 100% recommended!!"
We responded:
"Wow, thank you, Sonia! We’re so grateful to have amazing customers like you. Thank you for trusting us for your insurance needs, we're always here for you.

Sunny Shields - State Farm Insurance Agent"
Profile photo of Mary Amato

Mary Amato

June 23, 2026

5  out of  5
rating by Mary Amato
"I am so pleased with the service I receive at State Farm sunny shields. They go out of their way to provide great customer sevice for my home owners, cars and business. Thank you for being my agent"
We responded:
"We appreciate the kind words, Mary! Our State Farm team is always happy to help.

Sunny Shields - State Farm Insurance Agent"
Profile photo of Adrian Duran

Adrian Duran

June 23, 2026

5  out of  5
rating by Adrian Duran
"Great Staff!"
We responded:
"A sincere thank-you for your review, Adrian. We truly value your business and your kind words.

Sunny Shields - State Farm Insurance Agent"
Profile photo of Fabiola Jaime

Fabiola Jaime

June 19, 2026

5  out of  5
rating by Fabiola Jaime
"I've been with this agency for a long as I can remember. Everyone is very courteous and helpful. I've never had an issue adding or removing vehicles. My homeowners insurance has always had a great rate. I have shopped around but I always end up staying with them because honestly..... they are the best. 👌"
We responded:
"We appreciate the kind words, Fabiola! Our State Farm team is always happy to help.

Sunny Shields - State Farm Insurance Agent"
Profile photo of Vanessa Torres

Vanessa Torres

June 2, 2026

5  out of  5
rating by Vanessa Torres
"Jerry is very helpful. I would highly recommend this insurance agency."
We responded:
"Thank you, Vanessa! We’re honored to serve the State Farm community and so appreciative of your 5-star rating.

Sunny Shields - State Farm Insurance Agent"
Profile photo of Mario Herr

Mario Herr

June 1, 2026

5  out of  5
rating by Mario Herr
"Very professional office. Sunny and her coworkers are always helpful and willing to solve any issues."
We responded:
"Thanks for the 5 stars, Mario, and for being part of our State Farm community! Please let us know anytime we can help with your insurance.

Sunny Shields - State Farm Insurance Agent"
Profile photo of Richard Mares

Richard Mares

May 29, 2026

5  out of  5
rating by Richard Mares
"We've moved to New Mexico on 2009 and Sunny helped us in not only with our bundle insurance but also helped us in getting all the utilities turned on at our house. During the years we would seeked advise and she would always give us options and sound advice. At one time, we left her service's and took us a year to realize that we missed her and her service's are incomparable she welcomed us with opened arms and we cherish our business and personal relationship we have with her and her staff. We highly recommend Sunny Shields State Farm she is wonderful!"
We responded:
"Thank you so much for your kind review! We’re happy we met your expectations, Richard. Our State Farm team is always here when you need us.

Sunny Shields - State Farm Insurance Agent"
Profile photo of Ish Villalobos

Ish Villalobos

May 21, 2026

5  out of  5
rating by Ish Villalobos
"I’ve had them for a few years now and I’m very happy. Great service, very responsive and they’ve helped me with everything I have needed."
We responded:
"Thanks for the 5-star shout-out, Ish! We’re so glad you found value in working with us for your insurance. Thanks for being a State Farm customer!

Sunny Shields - State Farm Insurance Agent"
Profile photo of Nicholas Tellez

Nicholas Tellez

May 14, 2026

5  out of  5
rating by Nicholas Tellez
"Awesome insurance"
We responded:
"A sincere thank-you for your review, Nicholas. We truly value your business and your kind words.

Sunny Shields - State Farm Insurance Agent"
Profile photo of Alfredo Alvarado

Alfredo Alvarado

May 11, 2026

5  out of  5
rating by Alfredo Alvarado
"Great customer service and great explanation of both policies mortage and auto."
We responded:
"Hi Alfredo, thank you for your five-star review. Our team is pleased to hear about your wonderful experience with us. We hope to serve you again soon. - Sunny Shields State Farm Agent"
Profile photo of Jeep Darnell

Jeep Darnell

May 6, 2026

5  out of  5
rating by Jeep Darnell
"Sunny and her staff are so friendly and helpful."
We responded:
"Jeep, we appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family!

Sunny Shields - State Farm Insurance Agent"
Profile photo of Colleen Walker

Colleen Walker

May 5, 2026

5  out of  5
rating by Colleen Walker
"Responds quickly whenever contacted. Got us great rates on both our auto and homeowners insurance."
We responded:
"Five stars — thank you so much! We’re so glad you chose our State Farm office for your insurance needs.

Sunny Shields - State Farm Insurance Agent"
Profile photo of Richard Nacim

Richard Nacim

April 30, 2026

5  out of  5
rating by Richard Nacim
"Excellent service, An Agent that cares about finding the right products to protect you and your family."
We responded:
"A sincere thank-you for your review, Richard. We truly value your business and your kind words.

Sunny Shields - State Farm Insurance Agent"
Profile photo of JESUS LORENZO

JESUS LORENZO

April 30, 2026

5  out of  5
rating by JESUS LORENZO
"Was missing a id card for my insurance. Had trouble printing it out. Gave them a call, and had one sent out to me through mail asap. Goooooo statefarm. Sunny Shields for the win."
We responded:
"JESUS, thank you for continuing to trust our State Farm team. It’s our pleasure to help protect what matters most to you.

Sunny Shields - State Farm Insurance Agent"
Profile photo of Dominique Sainz

Dominique Sainz

April 27, 2026

5  out of  5
rating by Dominique Sainz
"Sunny is always quick to respond for any inquiries I may have for my insurance. 10/10 experience for the last 7 years with her. :)"
We responded:
"Thanks for the 5 stars, Dominique, and for being part of our State Farm community! Please let us know anytime we can help with your insurance.

Sunny Shields - State Farm Insurance Agent"
Profile photo of Alice Chavez

Alice Chavez

April 27, 2026

5  out of  5
rating by Alice Chavez
"Sunny and staff are always professional and take care of what i need quickly!"
We responded:
"Thank you, Alice! We’re honored to serve the Santa Teresa community and so appreciative of your 5-star rating.

Sunny Shields - State Farm Insurance Agent"
Profile photo of Lupe

Lupe

April 23, 2026

5  out of  5
rating by Lupe
"Ms. Brenda was very efficient in getting me the information I needed as soon as I made the request. I didn't have to wait days for it, was done in a matter of minutes. We have been doing business with State Farm Insurance for many years and are very happy."
We responded:
"We appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family! Sunny Shields - State Farm Insurance Agent"
Profile photo of Amy Velasquez (Mightygirl)

Amy Velasquez (Mightygirl)

April 23, 2026

5  out of  5
rating by Amy Velasquez (Mightygirl)
"Very convenient their employees are so friendly and I like this insurance"
We responded:
"Thank you so much for your review!"
Profile photo of Maria Nunez

Maria Nunez

April 22, 2026

5  out of  5
rating by Maria Nunez
"Excelente trabajo de Gerardo!"
We responded:
"Thank you, Maria! We’re honored to serve the Santa Teresa community and so appreciative of your 5-star rating.

Sunny Shields - State Farm Insurance Agent"
Profile photo of Jennifer Maldonado

Jennifer Maldonado

April 22, 2026

5  out of  5
rating by Jennifer Maldonado
"10/10 recommend Sunny Shields State Farm Agency, my dad’s LLC has worked with them for a few years and recommended them to us, and we had the pleasure of working with Jerry. Jerry Gutierrez made the whole insurance process feel easy, which is saying a lot. He helped us get both of our homes insured and was incredibly patient, responsive, and thorough every step of the way. He took the time to explain everything clearly, answered all of our questions (there were a lot), and really made us feel taken care of.

What stood out most was how on top of everything he was, quick follow-ups, clear communication, and just genuinely helpful without ever feeling pushy. It’s rare to find someone who makes something as tedious as insurance feel this smooth.

Really grateful we worked with Jerry and would absolutely recommend him to anyone looking for a reliable, knowledgeable agent."
We responded:
"We appreciate your trust in us, Jennifer! We’re here anytime you have questions, need help, or want to review your policy.

Sunny Shields - State Farm Insurance Agent"
Profile photo of Allison Dillard

Allison Dillard

April 21, 2026

5  out of  5
rating by Allison Dillard
"Sunny is so wonderful to work with for insurance needs. I hope to never need to make a claim but if something happened I know Sunny would help us by going above and beyond. Id recommend her to anyone who needs insurance in El Paso TX."
We responded:
"We truly appreciate the kind words! Our State Farm team always strives to do our best — thank you for noticing.

Sunny Shields - State Farm Insurance Agent"